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26
Accessing User Guides on OneFile
Posted by Adam Fogo on 26 November 2014 11:26 AM

Once you log into your OneFile Nomad or Ignite account, you will be able to see a Help icon in the top right corner of every page. The icon can be different, depending on the icon set you have selected (Help ClassicHelp Business or Help 2013).

Help Icon

When you click on the Help icon, the system will find all help documents based on the page you're currently looking at. In this example, when the help icon is clicked on the Assessment page, links to several user guides are displayed. When you click for help on a page that doesn't find a guide, you will be taken to the OneFile HelpDesk.

Help Guides

Click on the link to the guide to open it as a PDF.

 

If you can't find the answer you're looking for, click on the I need help with something else... link at the bottom of the list. You will be taken to the OneFile HelpDesk, where you can browse the Knowledgebase or submit a ticket.


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