✨New feature alert
This feature is available from The Inclusion Module is available from Thursday, 30th July 2026.
Overview
Additional Support Events record individual instances of support delivered to a learner, separately from what a plan schedules.
Quick Summary
- Events sit under Planned, In progress and Completed.
- Capture type, description, date/time, attendees and an optional plan link.
- Link timesheets to evidence delivery.
Creating an event
- Select Create additional support event.
- Complete the Event Type, a required Description (up to 1,000 characters), optional Comments/Outcomes, a single Date and Time, Attendees, and an optional link to a Support Plan.
- Select Create event to save it as Planned, or Create and start event to save it as In progress.
From there, use the row actions to Start, Complete or Reopen an event, or Delete it from any state.
Linking timesheets
You can link an existing timesheet, or create a new one from the event — only categories flagged as “support delivery” are offered. Each linked timesheet has Edit, Unlink and Delete actions.
Centre-wide view
The Additional Support Events tab on the module home page lists events across every learner you have access to, defaulting to the actionable statuses: Planned, Overdue and In progress. This is a view-only list — the only row action is View.
Tips & Notes
- Only timesheet categories flagged as “support delivery” are offered.
- Unlink keeps the timesheet and its logged time; delete removes it everywhere.
Terminology
The terminology used in this article may differ depending on your Centre's configuration.
Related Articles
Need Help?
If you need assistance, please contact Onefile Support or your internal support team.