OneFile Eportfolio Software Update: Thursday 8th May 2025

On Thursday, we're updating Engage, to introduce some enhancements and fixes.

There is no downtime for this update.

Release notes can be found here.


[Eportfolio] Unable to download learner portfolios

We’re currently aware of an issue impacting some users that is causing an error when downloading a learners portfolio.
At the current moment there’s no workaround.
Our Technology team are working to resolve this as soon as possible. Follow this post to receive updates on this issue being resolved.

To receive updates on this issue, please click here and Follow.

 

Software Update: 07/05/2025

We're updating OneFile to release some new changes and improvements. To find out more, our release notes are available here. 


There is no downtime reported for this update.

Help centre

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Tracker - Adding Learning Aims

Before a learning aim can be assigned to a learner, it must first be added to your Tracker system. In order to add learning aims to Tracker, please follow the below steps;


  1. Log in to Tracker using a Power User role
  2. Click on the Site Admin menu item on the left side of the screen
  3. Click on the Aim References option. This will display your existing Learning Aims
  4. Click on the New button in the bottom left hand corner of the screen
  5. In the search bar, type in the Learning Aim Reference of the aim you wish to add
  6. Press the Enter key on your keyboard or use your mouse to click on the Search button
  7. When the search has completed, click on the Learning Aim that appears in the results list
  8. Once the screen refreshes, click on the Save button 


The learning aim will now be available to assign to learner records and also add to templates for future use.


Please note that learning aims that have recently been published may take some time to become available in the learning aim search. In the event that a learning aim cannot be found using the search facility, please contact tracker@onefile.o.uk for further support.

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