Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

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Installing the Onefile Eportfolio App

Overview

The Onefile Eportfolio app allows Assessors, Trainee Assessors and Learners to access key features of their Onefile account from a mobile device. This guide explains how to download and install the app.

User Roles

This feature can be used by:

  • Assessors
  • Trainee Assessors
  • Learners

Important Notes

  • A smartphone or tablet running iOS or Android is required.
  • An internet connection is required for first‑time login.

Steps

How to Install the Onefile Eportfolio App

  1. Open the App Store (iOS) or Google Play Store (Android).
  2. Search for Onefile Eportfolio App.
  3. Download and install the app on your device.

Additional Notes

  • If prompted for login details during download, enter your Apple ID or Google Account credentials — not your Onefile login details.
  • If you need support downloading apps, please contact your organisation’s IT team.

Terminology

Please note the terminology used in this article may differ depending on your Centre.

Related Articles

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

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