Scheduled maintenance: Tuesday 2nd September 2025

We will be carrying out scheduled maintenance on RPL and Login on Tuesday, 2nd September. During this period, there will be downtime between 7:00am and 7:30am.

Please make sure you are logged out of your account and have saved any work before this time.

Thank you for your understanding.

Upcoming System Update: Eportfolio & Learning Journal

On Wednesday, 3rd September 2025, we’ll be rolling out a series of enhancements to Eportfolio and the Learning Journal aimed at improving usability, accuracy, and the overall experience for both learners and assessors.

Release Notes
Full details of the changes can be found here.

⏱️ Scheduled Downtime
Please note that there will be a brief service interruption between 07:00 and 07:30 AM on the day of the update.

⚠️Action Required
To avoid any data loss, make sure you’re logged out and have saved all work before 07:00 AM.

Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

How do I install the Onefile Eportfolio app?

Jade Pimblott

Modified on: Thu, 17 Jul, 2025 at 3:48 PM

User Roles

This feature can be used by the following user roles:

Assessors
Trainee Assessors
Learners

To use OneFile's Eportfolio app to capture data whilst out on visits, in the workplace or where you have no internet connection, you'll need a smart phone or device which operates on either iOS or Android.

To install the app head to the App Store (iOS devices) or Play Store (Android devices) and search OneFile eportfolio app.

More information on installing apps on your smart device can be found here. IOS and Android.

If your prompted to enter login details to download the app, these are you Google or Apple login details and not the details provided by Onefile. We advise contacting your IT support desk if you have any questions regarding downloading apps on your device.

To login to the app for the first time you'll need an internet connection.