Planned Maintenance Notice - Saturday, 2nd May 2026

We will be carrying out scheduled database maintenance on Saturday 2 May 2026.

During this time, our systems will be temporarily unavailable.

Maintenance Window Date: Saturday, 2nd May 2026
Time: 07:00 – 07:30 (UK time)

This maintenance will result in a short period of downtime. We recommend planning any critical activity outside of this window and ensuring any data is saved before 7am.

Thank you for your understanding while we complete this essential maintenance.

If you have any questions or require further information, please contact our Support team.

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Tracker to Eportfolio Learner Fields Sync List

Overview

This guide outlines the data fields synchronised from Tracker into Onefile Eportfolio. Each table below shows which fields are inserted on initial sync and which fields are updated during ongoing synchronisation.

Learner Fields Sync

FieldDescriptionInsertedUpdated
FirstNameFirst nameXX
LastNameSurnameXX
UsernameFirst name + SurnameXX
EmailEmail addressXX
MISIDTracker learner reference + Unique ILR IDX
TelephoneTelephone numberXX
DefaultAssessorIDAttached learner assessorXX
ClassroomIDAttached classroom/cohortXX
PlacementIDAttached employerXX
ULNUnique learner numberXX
NINONational Insurance numberXX
HomeAddressConcatenated learner addressXX
DOBDate of birthXX
StartOnMinimum start dateX
PlannedEndDateMaximum planned end dateX
L12EthnicityXX
L13GenderXX
L14LLDD and health problemXX
LearningDifficultyAndDisabilityIDPrimary Learning Difficulty or DisabilityXX
LearningDifficultyAndDisabilityIDAdditional Learning Difficulty or DisabilityXX
EpisodeName‘Details Name’ (Alternate learner identifier)XX

Employer Fields Sync

FieldDescriptionInsertedUpdated
MISID"TDG_E_" + Tracker employer IDXX
NameEmployer nameX
AddressEmployer addressXX
Employer ContactName, Email, Mobile and LandlineXX

Assessor Fields Sync

FieldDescriptionInsertedUpdated
FirstNameAssessor first nameX
LastNameAssessor surnameX
EmailAssessor emailX

IV/IQA Fields Sync

FieldDescriptionInsertedUpdated
FirstNameIV/IQA first nameX
LastNameIV/IQA surnameX
EmailIV/IQA emailX

Classroom Fields Sync

FieldDescriptionInsertedUpdated
NameClassroom nameX
StartOnDate active – today’s date & timeX

Learning Aims Sync

FieldDescriptionInsertedUpdated
StandardIDTracker Onefile Learner Aim IDX
StartDateQualification start dateX
PlannedEndQualification planned end dateX

Terminology

The terminology used in this article may differ depending on your Centre’s configuration.

Need Help?

If you need assistance, please contact Onefile Support or your internal support team.

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