Reduced Support Availability: 30th April - 1st May 2025

Just to let you know, our team is attending the Onefile all company meeting on 30th April to 1st May 2025, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

OneFile RPL Software Update: Wednesday 16th April 2025

On Wednesday, we're updating OneFile RPL, to introduce new features and enhancements.

There will be no product downtime.

Release notes can be found here.


Help centre

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Tracker and Eportfolio field sync list

Learner

FieldDescriptionInsertedUpdated
FirstNameFirst nameXX
LastNameSurnameXX
UsernameFirst name + SurnameXX
EmailEmail AddressXX
MISIDTracker learner reference number + Unique ILR IdX
TelephoneTelephone numberXX
DefaultAssessorIDAttached learner assessorXX
ClassroomIDAttached classroom/cohortXX
PlacementIDAttached employerXX
ULNUnique learner numberXX
NINONational Insurance numberXX
HomeAddressConcatenated learner addressXX
DOBDate of birthXX
StartOnMinimum start dateX
PlannedEndDateMaximum planned end dateX
L12EthnicityXX
L13GenderXX
L14LLDD and health problemXX
EpisodeNameTitled ‘Details Name’ (Alternate learner identifier)XX


Employer

FieldDescriptionInsertedUpdated
MISID“TDG_E_” + Tracker employer IdXX
NameEmployer nameX


Assessor

FieldDescriptionInsertedUpdated
FirstNameAssessor first nameX
LastNameAssessor surnameX
EmailAssessor emailX


IV/IQA

FieldDescriptionInsertedUpdated
FirstNameIV/ IQA first nameX
LastNameIV/ IQA surnameX
EmailIV/ IQA emailX


Classroom

FieldDescriptionInsertedUpdated
NameClassroom nameX
StartOnDate active – today’s date & TimeX


Learning Aims

FieldDescriptionInsertedUpdated
StandardIDTracker OneFile Learner Aim IdX
StartDateQualification start dateX
PlannedEndQualification planned end dateX

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