Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Uploading Company Logo & Branding

Overview

Customising your Centre’s branding helps create a professional and consistent experience for learners. You can upload your company logo and a custom header background to personalise your Onefile platform.

Who Can Use This Feature?

This feature can be used by the following user roles:

  • Centre Manager

Step 1: Open Centre Details

  • Click Centre on the navigation bar.
  • Click Details.

Step 2: Upload Your Logo

  • Under Upload new logo, click Choose File.
  • Select the logo from your computer and click Open.

Step 3: Set Logo Display Options

  • Tick Display centre logo at the top of every page.
  • Choose whether to anchor your logo to the left or right of the screen.
  • Click Save.

Uploading a Custom Header Background

  • Under Custom Header, click Choose File.
  • Select the background file and click Open.
  • Click Save.

Top Tips

  • If your logo or branding isn’t appearing after uploading, press Ctrl + F5 to refresh the page.
  • Recommended Logo Size

    • Height: 100px
    • Width: 720px
  • (Width can be extended if needed, but height should remain at 100px for the best display results.)

    ✅ Tip: Use a high‑resolution PNG logo with a transparent background for the cleanest appearance.


    Terminology

    Please note that the terminology used in this article may differ depending on your Centre.

    ❓Need Help?

    If you encounter any issues or have questions, please contact OneFile Support or your internal support channels.



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