Scheduled Maintenance - Saturday 28th December 2024 7am - 8am

We will be migrating and upgrading our primary database server on Saturday 28th December 2024. This will require a maintenance window, during which services will be temporarily unavailable.

Click here for more information.

Please ensure your data is saved and you are logged out before 7am on 28th December. 


Software Update: Thursday 12th December 2024

On Thursday, we're updating OneFile Events and Enrol, to introduce some new enhancements and fixes.

Release notes can be found here.


Help centre

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Uploading Company Logo & Branding

  User Roles

This feature can be used by the following user roles:

  • Centre Managers

Uploading a New Logo

To upload a new logo onto your centre, follow the below steps:

  1. Click Centre on the navigation bar
  2. Click Details
  3. Click Choose File under Upload new logo
  4. Select logo from your computer
  5. Click Open
  6. Tick Display centre logo at the top of every page
  7. Anchor your logo to the left or right of your screen
  8. Click Save

Uploading Custom Header Background

To upload a background to your company logo, please follow the below steps:

  1. Click Choose File under customer header
  2. Select background file
  3. Click Open
  4. Click Save

  Top Tips

If your logo or branding isn't appearing after it's been uploaded press Ctrl + F5 on your keyboard.


Logo Size

We recommend the following dimensions for your company logo: 

Height: 100px 

Width: 720px 

The width can be expanded to meet requirements, but the required height of the logo is better at 100 pixels.

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