OneFile Eportfolio Software Update: Thursday 8th May 2025

On Thursday, we're updating Engage, to introduce some enhancements and fixes.

There is no downtime for this update.

Release notes can be found here.


Download portfolio time

We’re currently aware of an issue where download portfolio's are taking longer than expected to become available to download.
At the current moment there’s no workaround.

The product is currently making its way through the backlog and the portfolio's will be available as soon as possible. 

Please reach out to our support team if you have any questions.

Help centre

Submit a ticket Log in

How do I finish an assessment on the App that I started online?

Learners Assessors
  1. Drag the two lines (located at the bottom of the homepage) up
  2. Tap the checkbox next to the User
  3. Tap Start Sync
    • When the sync is completed, you’ll see the message “You’re all synced up”
  4. Tap Done

The assessments will now be visible within the Assessments icon on the homepage of the app.

Please Note

Only pending assessments, currently assigned to the learner, that have never been synced to the app before, will be displayed.

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