Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Upcoming System Update: Eportfolio

On Wednesday 22nd October 2025, we’ll be rolling out a series of enhancements to Eportfolio.

Full details of the changes can be found in the Release Notes

Downtime: Please ensure your work is saved and you are logged out between 7am and 7:30am.

Submit a ticket Log in

How do I finish an assessment on the App that I started online?

Learners Assessors
  1. Drag the two lines (located at the bottom of the homepage) up
  2. Tap the checkbox next to the User
  3. Tap Start Sync
    • When the sync is completed, you’ll see the message “You’re all synced up”
  4. Tap Done

The assessments will now be visible within the Assessments icon on the homepage of the app.

Please Note

Only pending assessments, currently assigned to the learner, that have never been synced to the app before, will be displayed.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.