Software Update: Wednesday 26th January 2022 - 07:00-07:30

On Wednesday morning, we're updating OneFile to release some new changes and improvements.

To find out more, our release notes are available 

Please ensure you have saved any work and have logged out prior to 7:00am to avoid any potential loss of data.

Help centre

Submit a ticket Log in

How do I update my profile?

When you log into your account for the first time you'll see a task to update your profile. You can also access your profile by clicking on your name in the top corner and clicking Profile.

Profile Fields

Please be aware that some fields may be disabled, as your Centre Manager can you from updating them.

You may see the message below when trying to update your profile:

If you see this message, it means that your forum name (alias) has already been chosen by another user. You will need to update the alias in the Forum section at the bottom of the page, before your profile details can be saved.

Please use the Email Preferences tab to enter your email address(es) and update your email preferences.

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