Reduced Support Availability: 22nd - 23rd April 2024

Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!

You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.

Feature change alert - New OneFile Login May 2024

From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.

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Attach evidence to assessments

  User Roles

This feature can be used by the following user roles:

  • Assessor 
  • Learner

To attach evidence to an assessment, please follow the steps below:

  1. Open the Assessment
  2. Scroll down to the Evidence heading
  3. Click Add Attachment
  4. Click Select Files or Drag a file into the upload section
  5. Click Attach 

If you are unable to see the Add Attachment option, this could be because of the of the way the assessment was created:

  • If the assessment was created for the Assessor to start, the Assessor can attach the evidence
  • If the assessment was created for the Learner to start, the Learner can attach the evidence

However, if the assessment was created for the learner to start, there is a Centre setting that allows an Assessor to add or remove evidence attachments after the Learner has signed the assessment. Please contact your Centre Manager to enable this feature:

  Centre Setting

Allow assessors to add or remove attachments from assessments after the learner has signed

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

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