Product Guides
Guidance and FAQs about the features of our products
Logging in, Keychains & Passwords
- How can I reset the password for another user?
- I've received my password reset email, but I still can't log in
- What is a Keychain?
- Creating a Keychain
- How do I add an account to my Keychain?
- How does the Centre Setting to auto-create Keychains work?
- How do I log into my account?
- Log in with Microsoft
- How to log in with Facebook
Eportfolio
- Download Portfolio
- Attach evidence to assessments
- Archive a Timesheet Category
- Unlock assessment
- How is Off-The-Job calculated?
- How do I set up an EV/ EQA on my Centre?
- Unlocking Assessment Plans
- Creating Assessment Templates
- How do I upload resources?
- Delete Assessments
Eportfolio App
- How do I finish an assessment on the App that I started online?
- Delete unwanted work from the Eportfolio App
- How do I complete a Learner sync on the Eportfolio App?
- How do I complete a Centre sync on the Eportfolio App?
- How do I create a Review on the Eportfolio App?
- How do I access Reviews on the Eportfolio App?
- How do I upload a Review using the Eportfolio App?
- What is conflict in data?
Learning Hub
- Creating a Learning Activity/Reflection
- Create a Course
- Sharing Courses
- Assign a course to a learner
- How do I expand and collapse modules within a course?
- How do I use the learning journal as a Tutor?
- Export learning journal entries
- How do I filter Learning Journal entries?
- How to embed a file into Course Builder
RPL Funding Calculator
- How do I verify and log into my RPL Funding Calculator account?
- How do I add a Team Member?
- How do I add an Employer?
- How do I search for and add a Standard?
- How do I add an Applicant?
- How do I view and finalise a Skills Assessment?
- How do I complete an Application?
- How do I setup the Funding Calculator?