Product Guides
Guidance and FAQs about the features of our products
Logging in, Keychains & Passwords
- How can I reset the password for another user?
- I've received my password reset email, but I still can't log in
- What is a Keychain?
- Creating a Keychain
- How do I add an account to my Keychain?
- How does the Centre Setting to auto-create Keychains work?
- How do I log into my account?
- Log in with Microsoft
- Log in with Facebook
- How do I login to my EQA account?
Eportfolio
- Schedule a Review
- How do I verify my Email Address?
- Move learners from one learning aim to another
- How do I update my profile?
- Attach evidence to assessments
- How to create an Assessment Plan Template?
- What's the difference between Assessment Templates and Plan Templates?
- Linking Assessment Templates to Plan Templates
- What's the difference between a Portfolio Download and Portfolio Showcase?
- How do I update my Profile information?
Eportfolio App
- How do I finish an assessment on the App that I started online?
- Delete unwanted work from the Eportfolio App
- How do I complete a Learner sync on the Eportfolio App?
- How do I complete a Centre sync on the Eportfolio App?
- Create a Review on the Eportfolio App
- Access Reviews on the Eportfolio App
- How do I upload a Review using the Eportfolio App?
- How do I capture evidence on the app?
- Creating a Plan on the Eportfolio app
- What is conflict in data?
Learning Hub
- Creating a Learning Activity/Reflection
- Create a Course
- Sharing Courses
- Assign a course to a learner
- How do I expand and collapse modules within a course?
- Using the Learning Journal as a Tutor
- Export learning journal entries
- Filter Learning Journal entries
- How to embed a file into Course Builder
- Quiz - Short Answers
RPL Funding Calculator
- Verify and log into RPL Funding Calculator account
- Add a Team Member
- Add an Employer
- Search for and add a Standard
- Add an Applicant
- How do I view and finalise a Skills Assessment?
- Complete a Skills Assessment
- Setup Funding Calculator
- Exporting Applications to CSV
- Download exported files