Enter your search term here...
Submit a ticket
Guidance and FAQs about the features of our products
Logging in, Keychains & Passwords
How can I reset the password for another user?
I've received my password reset email, but I still can't log in
What is a Keychain?
Creating a Keychain
How do I add an account to my Keychain?
How does the Centre Setting to auto-create Keychains work?
How do I log into my account?
Log in with Microsoft
How to log in with Facebook
Attach evidence to assessments
Archive a Timesheet Category
How is Off-The-Job calculated?
How do I set up an EV/ EQA on my Centre?
Unlocking Assessment Plans
Creating Assessment Templates
How do I upload resources?
View all (99)
How do I finish an assessment on the App that I started online?
Delete unwanted work from the Eportfolio App
How do I complete a Learner sync on the Eportfolio App?
How do I complete a Centre sync on the Eportfolio App?
How do I create a Review on the Eportfolio App?
How do I access Reviews on the Eportfolio App?
How do I upload a Review using the Eportfolio App?
What is conflict in data?
Creating a Learning Activity/Reflection
Create a Course
Assign a course to a learner
How do I expand and collapse modules within a course?
How do I use the learning journal as a Tutor?
Export learning journal entries
How do I filter Learning Journal entries?
How to embed a file into Course Builder
RPL Funding Calculator
How do I verify and log into my RPL Funding Calculator account?
How do I add a Team Member?
How do I add an Employer?
How do I search for and add a Standard?
How do I add an Applicant?
How do I view and finalise a Skills Assessment?
How do I complete an Application?
How do I setup the Funding Calculator?