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Guidance and FAQs about the features of our products
Logging in, Keychains & Passwords
How can I reset the password for another user?
I've received my password reset email, but I still can't log in
What is a Keychain?
Creating a Keychain
How do I add an account to my Keychain?
How does the Centre Setting to auto-create Keychains work?
How do I log into my account?
Log in with Microsoft
Log in with Facebook
Attach evidence to assessments
Archive a Timesheet Category
How is Off-The-Job calculated?
How do I set up an EV/ EQA on my Centre?
Unlocking Assessment Plans
Creating Assessment Templates
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How do I finish an assessment on the App that I started online?
Delete unwanted work from the Eportfolio App
How do I complete a Learner sync on the Eportfolio App?
How do I complete a Centre sync on the Eportfolio App?
Create a Review on the Eportfolio App
Access Reviews on the Eportfolio App
How do I upload a Review using the Eportfolio App?
Creating a Plan on the Eportfolio app
What is conflict in data?
Creating a Learning Activity/Reflection
Create a Course
Assign a course to a learner
How do I expand and collapse modules within a course?
Using the Learning Journal as a Tutor
Export learning journal entries
Filter Learning Journal entries
How to embed a file into Course Builder
Quiz - Short Answers
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RPL Funding Calculator
Verify and log into RPL Funding Calculator account
Add a Team Member
Add an Employer
Search for and add a Standard
Add an Applicant
How do I view and finalise a Skills Assessment?
Complete an Application
Setup Funding Calculator
Exporting Applications to CSV