Just to let you know, our team is attending the OneFile all company meeting on 22nd and 23rd April 2024, so we won't be as responsive as usual!
You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.
From Wednesday 1st May 2024, we're we are updating the login process for all products. . More information on this change can be found here.
Help centre
On Thursday morning, we're updating OneFile to release a new feature.
NEW & IMPROVED
Learning Hub
Learners can now edit submitted scorecards
Does it retain the history of what the previous score was and does it ask the learner for a reason for the change in score.
Is it individual points they can edit or can they delete the entire scorecard
Thanks
Anne
Hi Anne,
Thank you for your comment.
At the moment the scorecard doesn't retain the history of the previous scores and the learner doesn’t need to enter a reason to change the scores.
The scorecard can’t be deleted, but the scores can be edited.
We love to hear feedback on how we can improve our product, so we've set up the Shaping OneFile community to capture ideas and get users to vote for other suggestions.
If you would like to submit an idea, please click here to go to our Shaping OneFile community - you no longer need to sign in!