Reduced Support Availability: 10th July 2025
Just to let you know, our team is attending the Onefile all company meeting on10th July 2025, so we won't be as responsive as usual!
You can still access our help guides - just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible. If you have an urgent issue, set the priority accordingly.
Help centre
Customer Login
To log into the Help Centre, click the button below. You will be asked to log into OneFile, and once logged in, you will be automatically logged into the Help Centre.
OneFile Customer LoginStaff Login
For OneFile Staff, click the button below
OneFile Staff Login