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Knowledgebase : HELP LOGGING IN
     

You can clear the cache by following the instructions for your browser: Chrome 1. Navigate to www.google.co.uk and close all other tabs 2. Hold Ctrl + Shift a...
LOGGING IN TO YOUR ACCOUNT Step 1 Select the Product you wish to access (Eportfolio, Eforms or CPD) Step 2 Enter your Username or Keychain and Password to o...
If you're unable to log in or have forgotten your password, you can reset your password using the steps below: * Click on the 'Forgot password' link located...
This message will appear when the login screen cannot connect to a specific product. If you receive this message, please wait a few minutes before trying again....
This means that you are trying to access OneFile from an unauthorised location. Your centre will have specified locations from which you are authorised to login...
This means that the account has been exclusively locked to a Keychain and cannot be accessed via the unique OneFile username. You should try logging in with you...
I DIDN'T RECEIVE AN EMAIL * If you do not receive a reset password email, please check your email's junk and spam folders as our email may have landed there...
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