Knowledgebase: HELP LOGGING IN
I receive the message "This account is keychain protected. Please use your email address to login"
Posted by Adam Fogo on 03 March 2015 04:37 PM

This means that the account has been exclusively locked to a Keychain and cannot be accessed via the unique OneFile username. You should try logging in with your Keychain username (your email address) and password instead.


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