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Knowledgebase : HELP LOGGING IN
     

Your username and password (login details) are managed by the centre responsible for your training or assessment programme. You should try the following in orde...
If you are trying to login with your details and are receiving this message it means that your username and/or your password have not been recognised. Please tr...
This message will appear when the login screen cannot connect to a specific product. If you receive this message, please wait a few minutes before trying again....
This means that you are trying to access OneFile from an unauthorised location. Your centre will have specified locations from which you are authorised to login...
This means that the account has been exclusively locked to a Keychain and cannot be accessed via the normal login screen. You should try logging in with your Ke...
IF YOU ARE UNABLE TO LOG IN, YOU WILL NEED TO RESET YOUR PASSWORD. You can click here [https://login.onefile.co.uk/Reset] to reset the passwords for an INDIVI...
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