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Software Update - Wednesday 20th September 2017 @ 7:00AM (GMT+1)
Posted by Adam Fogo on 19 September 2017 11:03 AM

Maintenance will be performed on the OneFile Login page on the above date at the specified time. The maintenance will take no longer than 30 minutes, although we anticipate the login page will be back up and running within a few minutes.

During this time, you will be unable to log into your account. Users that have already logged into OneFile before maintenance starts will be unaffected.

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How to access user guides
Posted by Adam Fogo on 26 November 2014 11:26 AM

Once you log into your account, you will be able to see a Help icon Help 2013 in the top right corner of every page. 

When you click on the icon, any user guides or videos relevant to the page that you're on will be displayed in a popup:

Help popup

If you can't find what you're looking for, you can search all guides, book onto free online training session (webinar) or contact our Support Team.

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